Get a Free QuoteAnswers Before You Book
Practical information to help you prepare. The details in your estimate or service agreement are what apply to your specific move.
Do you disassemble and reassemble furniture?+
Disassembly or reassembly can depend on the furniture and scope of work. Include relevant furniture when requesting your estimate so the team can confirm what can be handled.
Are moving blankets included?+
Protective materials may be used based on the needs of the job. Confirm which materials and services are included in your estimate.
Do you move TVs?+
TVs may require special preparation or protection. Share the size, mounting status and relevant details before moving day.
What happens if my building has stairs?+
Tell us about stairs and access conditions when requesting your quote. Access can affect planning, time and the terms of your estimate.
Can you provide a Certificate of Insurance (COI)?+
If your building requires a COI, tell us before booking. Honest Hands can confirm availability, required information and any applicable conditions.
Do you offer overnight storage?+
Ask about storage availability for your specific move. Options depend on the scope, dates and coordination required.
What payment methods do you accept?+
Confirm available payment methods when booking so you receive the most current information.
How far in advance should I book?+
Booking earlier can improve date availability, especially for weekends, month-end or busy periods. Contact the team for your preferred date.
Do you offer packing services?+
Yes. Honest Hands offers packing support. Confirm the scope, materials and preparation included in your estimate.
What should I do with fragile or high-value items?+
Disclose fragile, specialty or high-value items before the move. Keep documents, cash, medication and personal essentials with you.